Legal notice
Business Name: Uzu Co., Ltd.
Operator: Akihito Yamaike
Address: 6F Sangenjaya Building, 1-12-39 Taishido, Setagaya-ku, Tokyo
Tel: 03-6805-2088
Qualifications/Licenses
Secondhand Goods Dealer License
Tokyo: 303251904485
Email Address: info@uz-fabric.jp
URL: uz-fabric.jp
Sale Price: The price shown on the product page (tax included)
Additional Fees:
Shipping: ¥1,400 (tax included) to Hokkaido, Kyushu, and Okinawa / ¥1,000 (tax included) to Honshu
Nekopos: ¥385 (tax included)
*Nekopos shipping is limited to some products.
Payment Methods: Credit Cards, Amazon Pay, Google Pay, Apple Pay, PayPal
Payment Period: Credit Card: When your credit card company charges you.
Google Pay, Apple Pay, Amazon Pay, PayPal: When your credit card company charges you for your registered account.
Delivery Period: UZ Fabric will ship within 3-5 business days of your order (excluding weekends and holidays).
Please note that if an item is out of stock or we need to confirm your order, it may take longer to deliver.
UZ Fabric will contact you in such cases.
Return Policy and Conditions:
If you would like to return or exchange an item, please contact us by email or phone in advance.
Returns and exchanges are not accepted in the following cases:
- Because these are handmade products, returns are generally not accepted unless the item is damaged (frayed, torn, etc.).
- Products with tags removed
- Slight paint peeling on some decorations
- Products received more than a week ago
- Products with missing tags
- Products that have been used even once
- Made-to-order items
- Limited-edition items (special limited-edition items with a particularly short sales period)
- Damaged or soiled items due to customer negligence (including packaging and accessories)
- Sale items
- Returns due to customer convenience (different from image, wrong size, incorrect order, etc.)
- Other items that clearly show signs of use (e.g., perfume or cigarette odor, makeup residue, damage, stains, etc.)
*Please note that we cannot accept returns due to customer convenience, such as the product being different from what was expected or the size not fitting.